Frequently Asked Questions

How long do ice carvings last during a function?
 Temperature, direct sunlight, size of the sculpture, ventilation, and whether it is an indoor/outdoor event, all play a very important role. Each carving is made to last the duration of the event based on the clients needs.. On the average, a standard indoor sculpture holds its shape and detail approximately 4–8 hours for a event.

What type of ice do you use for carving ice?

 We use the industry standard carving block ( Cline bell ) - 300 lb crystal clear, 40"H/20"L/12"W. This is the size of a typical standard carving. The over all dimensions change when mutable blocks are use to complete it. A standard single block carving weighs around 175 lbs.

How long does it take to make a carving?
 The length of time a carving takes to make depends on size and complexity of the design. A typical standard design takes from 1–2 hours to fully complete. A mutable block carving can vary from 4-8 hours to complete.

How do you keep the carvings from melting after you make them?
 Our carvings are produced at our facility, when completed they are taken to our  freezers to store them until transport. To transport them, we have refrigerated trucks with lift gates to get them to their destination for a timed delivery.

On day of delivery, what is the best time I should schedule the delivery? 
  The optimum time for a sculpture to be delivered set up and ready to go is typically 1–2 hours before the event starts. The reason is the carving needs some time to adjust to the events temperate conditions . The time it takes to set up a carving is typically about 20 minutes.

What do you use to display the carving and keep it from melting on the table? 
  We have different sizes of trays available depending on the size of the sculpture and to fit the space on the table it is to be displayed on. The trays are also designed to contain the water from meltage, which has a tube to direct the water to a container under the table. We also have lighting options available if needed.

Where is a great place to display a carving? 
  Ice sculptures can be placed in any room of a event , typically they are in the first room that you enter where guests first meet, where a cocktail reception may be, or they can be displayed in the dinning areas where they can be viewed. Some are designed for the center of a room or up against a wall . Or if its a functional carving like a seafood display they can be set up at a food buffet station.

How far in advance can I place an order for delivery? 
  For standard size carvings, we appreciate 2–4 weeks in advance. But if there is a last minute function, feel free to ask about availability. For a large or custom carving that involves more time to complete, we require 4–6 weeks.

How do I order a sculpture? 
  When contacting us, first give an explanation of time, date, and place of your function. That is so we can check to see if we have open dates available. Next, give an explanation of what type of function you are having and the length of the event. If you have a certain ice sculpture already in mind please give a description of what you are looking for. If you have a picture or sketch you can email / fax it to us. Or If you are not quite sure of what you want, we can help you make the right decision for you event by looking at our products on our gallery or a concept we come up with for you.

 For payment arrangements, we require a deposit to secure the time and date and cost of material used, and then the remainder of the balance upon delivery, or in some cases full payment may be required up front depending on the complexity of the project.

 We except checks, money orders, or cash for payment choices. We do not except credit cards at this time.